Troubleshoot errors related to file parsing
This section covers errors related to feed format and structure.
They occur after the feed file has been downloaded, when Criteo attempts to read, split, and interpret the feed content.
These errors usually indicate invalid syntax, missing required fields, or unexpected feed structure.
Error code | Error message | Potential reason | How to fix it |
|---|---|---|---|
CsvParsingError | CSV parsing failed | Malformed CSV | Re‑export the CSV using a standard format:
|
DownloadSplitterZeroOutput | No products extracted | Feed structure mismatch | Verify feed structure and mapping rules. |
JsonParsingError | JSON parsing failed | Invalid JSON structure | Validate JSON syntax and ensure a valid product array. |
CsvMissingIdField | Missing product ID field | id column missing | Add a unique id field for each product. |
XmlNoProductNode | No product node found | Incorrect XML structure | Ensure the correct product node exists (e.g. <product> or <item>). |
XmlParsingError | XML parsing failed | Invalid or oversized product node | Validate XML and reduce product size if needed. |
SplitterError | Error while splitting feed | Corrupted or truncated file | Ensure the feed file is fully generated and transferred. |
TransformationError | Transformation failed | Invalid field values | Fix invalid or missing field values. |
TransformationZeroOutput | No valid products | All products filtered out | Ensure mandatory attributes are populated. |
FusionError | Product merge failed | Conflicting product IDs | Ensure product IDs are stable and unique. |
CsvMalformed | Malformed CSV | Broken rows | Fix malformed lines and re‑export the feed. |
CsvHeaderMissing | CSV header missing | Header row not present | Add a header row matching the expected schema. |
CsvHeaderNotInLowerCase | Headers not lowercase | Uppercase column names | Convert all headers to lowercase. |