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Password settings

When you are invited by email to create your user account to access Commerce Growth, you must choose a password.

This password must be compliant with our security requirements:

  • At least 8 characters (max 40)

  • A lowercase letter

  • An uppercase letter

  • A special character

  • A number

If you've forgotten your password, you can reset it.

Via the login flow

  1. Access

  2. Enter the email address you use to connect to Commerce Growth

  3. At the password input stage, click on "Forgot password?

  4. Click on the CTA “Send verification email” to receive a security code in your business mailbox which will allow you to reset your password.

  5. Choose a new password that should me Criteo’s password requirements.

  6. Log in

If you want to change your password

You need to be logged in Commerce Growth:

On the bottom-left corner, in the Commerce Growth left side-bar

  1. Click on your user name

  2. On Personal Settings page

    • Click on "Edit your account"

  3. Under the Password field, click on "Change your password" link

  4. Criteo sent you an email "Change your Criteo password", please check your business mailbox

    • Click on "Change password" button within the email

  5. Choose a new password that should meet Criteo’s password requirements.

Trouble logging in?

If you're having trouble logging in with your password, here are three possible solutions: 

  1. New to Criteo? First access to Commerce Growth is by invitation only.

    • Check your mailbox and click on the "Create User Account" link received in Criteo's invitation email called "You've been invited to join a team".

    • You'll be asked to:

      • register with your first and last name

      • choose a password

  2. Check the email address you have entered, it may contain a typo.

  3. You're trying to login with an unknown email address.
    Please contact Criteo here.